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This Privacy Policy explains how we collect, use, share, store, and protect your information when you use our Services. 

1) Who we are

Entity Name: THE PRIDE IAS ACADEMY
Address: Ambikanager, Huppuguda , Hyderabad-500053
 

2) Information we collectA. Information you provide

• Account details: name, email, phone, password/OTP
• Profile data: photo, optional demographics
• Support data: messages, complaints, feedback

B. Information collected automatically

• Device info: model, OS, app version, language, timezone
• Identifiers: device/advertising IDs (if used)
• Usage & logs: pages viewed, clicks, IP, crash logs

C. Payment and transaction info

• Purchase history, plan, validity, amount
• Payments handled by third-party gateways

D. Information from third parties

• Analytics and crash tools
• Payment gateways
• Login providers

3) Why we collect data

• Create and manage accounts
• Deliver courses, tests, notes
• Process payments
• Support and dispute resolution
• Improve app performance
• Send service notifications
• Prevent fraud
• Legal compliance

4) Legal basis

• Your consent
• Contract performance
• Lawful purposes

5) App permissions

• Notifications
• Storage/photos
• Camera/microphone

6) How we share your information

We do not sell your personal data.

• Service providers
• Payment gateways
• Government/legal authorities
• Business transfers

7) Third-party SDKs

• Firebase / Crashlytics
• Razorpay
• [Any other]

8) Data retention & deletion

Request deletion by emailing theprideiasacademy1@gmail.com from your registered contact.

9) Data security

We use reasonable security practices, but no system is 100% secure.

10) Your rights

• Access
• Correction
• Deletion
• Withdraw consent
• File grievance

Contact: privacy@theprideias.com/

11) Children’s privacy

We do not knowingly collect data from children under [13/16/18].

12) Changes to this policy

We may update this policy and change the 20-Jan-2026 date.

13) Contact

Email: privacy@theprideias.com
Phone: +91 9030797908
Address: Ambikanager, Huppuguda , Hyderabad-500053